Salesforce Certified Identity and Access Management Practice

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What step should be performed to set up SSO after organization contacts Salesforce?

Enable LDAP integration
Modify existing profiles
Download the WSDL file
Choose an Identity Provider

The correct answer is: Download the WSDL file

After an organization contacts Salesforce, the first step that should be performed to set up Single Sign-On (SSO) is to download the WSDL file. This WSDL file is required to configure SSO. Option A, enabling LDAP integration, is incorrect because this is only relevant when setting up an on-premises directory service for user authentication and does not pertain to SSO. Option B, modifying existing profiles, is incorrect because modifying profiles is only necessary after SSO has been set up. Option D, choosing an Identity Provider, is incorrect because this step comes after downloading the WSDL file and is part of the SSO configuration process. Therefore, the correct first step for setting up SSO is to download the WSDL file.